Shipping Policy

1. Order Processing Time:
– All orders are processed within 1-3 business days after payment confirmation.
-Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods:
– We ship all orders using reliable carriers including Canada Post, UPS, and Purolator.

3. Shipping Costs:
– Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
– We offer free shipping for orders over $100.

4. Delivery Times:
– Estimated delivery times vary by shipping carrier and destination. 
-You will receive a tracking number for your shipment, so you can follow your package’s progress.

5. Shipping Insurance:
– All shipments are insured by the carrier (Canada Post, UPS, or Purolator) for any damages that occur during transit.
– If your package arrives damaged, please contact us within 7 calendar days of receipt, and we will guide you through the claim process with the carrier.

6. Damaged Goods:
-If the product arrives damaged please email us at Pantry108@gmail.com with photos of the packaging and product, as well as your order number, within 7 calendar days.
– We will assist you with filing a claim with the carrier and offer a replacement or refund where applicable.

7. Delivery Address:
– Please ensure the delivery address is correct at checkout. We cannot be held responsible for delays or lost packages due to incorrect address information.

8. International Shipping:
– We currently only ship within Canada.

9. Changes to Delivery Policy:
– We reserve the right to update or change our delivery policy. Any changes will be communicated to you via email or updated on this page.